After a two-minute introductory conversation, New Freedom Behavioral Health decided they needed a new life safety vendor and discussions with Climatec started.
New Freedom Behavioral Health’s focus is in recovery and supporting those reentering the community from prison who are willing to seek a new way of living. They have one location in Phoenix, Arizona where they house hundreds of patients each month.
New Freedom was disgruntled with their current vendor for life safety, due to lack of communication and lack of professionalism. These issues caused them to wait almost a year for critical repairs that could have affected their sites licensing for operation.
They received a proposal for repairs to their kitchen hood system from an inspecting contractor. The vendor that New Freedom originally hired to complete these repairs did not finish the work within the timeline the city set for completion. Throughout a preliminary examination, New Freedom gave us an opportunity to test, propose, and fix the repairs required for their licensing.